Cancelling and Refunds
Please note that if you cancel a grandfathered rate it will be gone forever and you'll need to sign up at the current prices if you decide to come back. We do not accept cancellation requests via email. You must do it via My Account
- Go to My Account for the account that made the purchase.
- Be sure to log in with the username that made the purchase.
- Find the subscription you want to cancel and click 'Details'.
- Click 'Cancel'
- If there is no cancel button it could be because you have a paypal subscription and that will need to be cancelled directly through PayPal. You can search on 'Webatix' or firstname.lastname@example.org to find your paypal charges.