How to Do a Clean Uninstall

If a member of the Insomniac Browser support team has asked that you do a "clean uninstall" of the browser, this is different from how you might normally uninstall software from your computer. Please follow the instructions below carefully for Windows and Mac computers.

Windows

To do a clean uninstall from your PC, make sure you don't skip step number 4. It's very important. A clean uninstall will remove all of your bookmarks, settings and other user data. Usually a regular uninstall is enough but if you've been directed to this page, it's because a clean uninstall is the only way to fix your issue. In that case, please see the article about exporting your bookmarks, which will also allow you to export most settings.

1. Go to Control Panel.
2. Click "Uninstall a Program".
3. Find Insomniac Browser and right click it to uninstall.
4. After selecting Uninstall YOU MUST CHECK THE BOX TO 'ALSO REMOVE BROWSING DATA' or else your next installation might be corrupt. If you are trying to install a new version and are not sure if you have done this or not, please uninstall it again just to make sure. 

MacOS

1. Go to your Applications folder.

2. Right-click on the Insomniac Browser icon and select Move to Trash. 

3. Right-click on the Finder in the dock and select Go to Folder.

4. If not already displayed, enter your username in the Library folder path (/user/johnsmith/library) and click Go.

5. In the Library folder, open the Application Support folder.

6. Right-click on the Insomniac Browser folder and select Move to Trash.

7. Right-click the Trash icon in the dock and select Empty Trash from the menu.